Kampala, January 9, 2025 – Centenary Bank has issued a warning to its customers about the growing threat of cyber fraud. The bank emphasizes that securing customers’ funds is a shared responsibility, urging customers to remain vigilant and take proactive steps to protect themselves from online scams.
In a recent advisory, the bank highlighted the sophisticated tactics employed by fraudsters to trick individuals into revealing sensitive information, leading to financial losses.
To combat these threats, Centenary Bank is implementing several measures, including:
• Advanced Encryption Technology: To safeguard online and mobile banking transactions.
• Real-Time Fraud Monitoring: To detect and prevent suspicious activities before they impact customer accounts.
• Secure Login Systems: To ensure only authorized access to banking accounts.
• Regular Staff Training: To equip staff with the knowledge to address emerging fraud techniques.
The bank also advises customers to follow these crucial steps:
• Protect Your PIN and Passwords: Never share them with anyone, even if they claim to be from the bank.
• Verify Official Accounts: Interact only with verified Centenary Bank accounts on social media and confirm official contact numbers.
• Beware of Scams: Avoid clicking on suspicious links or responding to unsolicited requests for personal information.
• Monitor Your Accounts: Regularly review account statements and report any suspicious transactions immediately.
• Update Your Devices: Keep your phone and apps updated to address vulnerabilities.
• Use Trusted Networks: Avoid using public Wi-Fi for sensitive transactions like mobile banking.
• SMS Alerts: Register for SMS alerts to receive updates on your account activity.
Customers are encouraged to report any suspicious individuals or activities to the bank’s toll-free helplines (0800200555 / 0800335344), email ([email protected]), or visit their nearest branch for support.
In conclusion, Centenary Bank is taking proactive measures to protect its customers from cyber threats, but individual vigilance is equally important. By following the bank’s advice and being cautious online, customers can significantly reduce their risk of falling victim to fraud.
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